Services

We are a strategic design firm.
We help you turn your users’ knowledge into value.

research
MKT Research

We empathize with consumers and their context, using online and offline tools

service
Service design

We develop and redefine user-centered services and products

comunicacion
Communication

We diagnose and plan, building brands and creating attractive content

formacion
Training

We detect needs, use storytelling for training and measure results

see methodology

Latest works

We are what we do. Learn about our projects.

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  • Training
  • Research
  • Communication
  • Design
uvesco post
UVESCO
Excellence in service
Cultura
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NORTINDAL
Food product design
Producto / Servicio
Rioja Alavesa
BASQUETOUR
Improving the user experience of Rioja Alavesa region
Producto / Servicio
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FOURBYTHREE
Communicating a European project
Comunicación
Other projects

Clients

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  • logo_osakidetza
  • logo_gv
  • logo_repsol
  • logo_tecnalia
  • logo_serrats
  • logo_young
  • logo_upv

Our team

  • prosumerlab Mikel Ayala
    Mikel Ayala
    Manager
    quienes somos_tr
    Mikel Ayala Gabilondo is by training an expert in Business Science and a lover of design, by vocation. Prosumerlab has enabled him to find the perfect match of both disciplines. His career has always been devoted to consulting and marketing. Meticulous and thoughtful, he takes special care of our customers' satisfaction. Less is More (Mies Van Der Rohe).
    Mikel Ayala
    Mikel Ayala Gabilondo is by training an expert in Business Science and a lover of design, by vocation. Prosumerlab has enabled him to find the perfect match of both disciplines. His career has always been devoted to consulting and marketing. Meticulous and thoughtful, he takes special care of our customers' satisfaction. Less is More (Mies Van Der Rohe).
  • prosumerlab Ion Lizaso
    Ion Lizaso
    Sales manager
    quienes somos_tr
    Ion Lizaso Solís has a degree in Business Administration and Management. His professional career has always been related to knowledge management and, somehow, sharing stories. He's passionate about storytelling, and a cheerful, outgoing person. He's responsible for looking for opportunities and matching Prosumerlab's capacities and our clients's needs. Culture eats strategy for breakfast (Peter Drucker).
    Ion Lizaso
    Ion Lizaso Solís has a degree in Business Administration and Management. His professional career has always been related to knowledge management and, somehow, sharing stories. He's passionate about storytelling, and a cheerful, outgoing person. He's responsible for looking for opportunities and matching Prosumerlab's capacities and our clients's needs. Culture eats strategy for breakfast (Peter Drucker).
  • prosumerlab Amaia García
    Amaia García
    Project manager
    quienes somos_tr
    Amaia García Martínez has a degree in Humanities and Communication. She wanted to be a journalist, but came across corporate communication, innovation and design thinking. She is always willing to learn new things. She is in charge of coordinating Prosumerlab's projects, disseminating what we do, and correcting spelling mistakes. Simplicity is the ultimate sophistiaction (Leonardo da Vinci).
    Amaia García
    Amaia García Martínez has a degree in Humanities and Communication. She wanted to be a journalist, but came across corporate communication, innovation and design thinking. She is always willing to learn new things. She is in charge of coordinating Prosumerlab's projects, disseminating what we do, and correcting spelling mistakes. Simplicity is the ultimate sophistiaction (Leonardo da Vinci).
  • prosumerlab Eneko Muruzabal
    Eneko Muruzabal
    Service design
    quienes somos_tr
    Eneko Muruzabal Elezcano was trained as an industrial designer and soon became fascinated with service design and social innovation. He's cheerful and optimistic. At Prosumerlab, he designs services and helps us visualize processes with well crafted diagrams. He's also the only person who can program the heating. The only essential ingredient to cook rich and healthy food is love (Karlos Arguiñano).
    Eneko Muruzabal
    Eneko Muruzabal Elezcano was trained as an industrial designer and soon became fascinated with service design and social innovation. He's cheerful and optimistic. At Prosumerlab, he designs services and helps us visualize processes with well crafted diagrams. He's also the only person who can program the heating. The only essential ingredient to cook rich and healthy food is love (Karlos Arguiñano).

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PROSUMERLAB

Portuetxe 23B, 3.16 20018 Donostia 943225191 www.prosumerlab.com

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