MARKET UNDERSTANDING
Customer
satisfaction test
Measure the level of satisfaction of your
customers or the customers of a category
when consuming your product or service.
A satisfaction survey will help you prioritise
your actions, gain new customers and
retain existing ones.
CUSTOMER SATISFACTION
TEST PROCESS
1
Sample selection
and segmentation
We select the appropriate segmentation criteria for your target based on the product’s value proposition.
2
Analysis and
interpretation
With our advanced data analytics technology, we interpret the survey data in detail.
3
Results
generation
We share the information obtained with you so you can get the most value out of each project.
